Connect and Collaborate: It’s That Simple

Remote Support Directly on the OmniScan X3 Unit

On your OmniScan X3 unit, open the X3 RCS app and invite remote collaborators to a meeting. They receive an email with an invitation to click a link to attend. Using any Zoom-compatible portable or smart device with a camera, you scan the QR code on the OmniScan X3 screen to join the meeting using your device’s video and audio.

You can also then aim your portable device’s camera at your surroundings to show the other meeting participants a live view of the inspection configuration or conditions (for example, the part, weld, corrosion, probes, etc.).

Communicate Efficiently by Showing What You Mean

Remote Control and Annotation Tools to Assist Inspectors in the Field

Rather than explaining, save time by demonstrating. A meeting participant on a PC or laptop can support the OmniScan X3 operator by requesting to take control of the host unit. After the operator accepts, the external collaborator can remotely control the flaw detector and access all menus, including start and stop acquisition. Meeting participants can also make annotations on the results, displayed for all participants to see, both on the OmniScan X3 screen and the shared screen shown on the remote collaborators’ devices.

FAQs about the X3 RCS

Q: How can I get an X3 RCS registration PIN?

A: Please contact your Evident sales representative to obtain your registration PIN.

Q: Is the X3 RCS PIN the same as the one used to register my OmniScan X3 unit on the Olympus Scientific Cloud™ (OSC) platform?

A: No, the PINs for each service are different. The OSC PIN is used to verify the OmniScan X3 unit associated with the account, and the X3 RCS PIN connects the OSC account to the subscription.

Q: Who can sign up for a X3 RCS subscription?

A: An OSC administrator account is required to initiate, cancel, or modify an X3 RCS subscription.

Q: What is the advantage of a floating license?

A: A floating license is associated to the user rather than the individual device. This means a user with more than one OmniScan X3 unit can use their license with any units they’ve registered to their account.

Q: Does this mean I only need one license for all my OmniScan X3 flaw detectors?

A: It depends, because only one OmniScan X3 series device can use the floating license at a time. This means that the first device must be disconnected before the license is available for another device. Two licenses are required to use the X3 RCS on two devices simultaneously.

Q: Can two OmniScan X3 units be connected to the same X3 RCS meeting?

A: No. Each X3 RCS meeting is initiated from one OmniScan X3 unit and another OmniScan X3 device cannot be invited into an existing meeting.

Q: Do I need any other devices to be able to use the X3 RCS?

A: No. The X3 RCS can be operated exclusively using the OmniScan X3 user interface. However, since OmniScan X3 units don’t have a microphone, if the user wants to talk to meeting participants, a portable or smart device with a mic and a camera can be easily linked to the meeting using the on-screen QR code.

Q: What external devices can be connected to an X3 RCS meeting?

A: You can join a meeting using any device that you can use with Zoom (though you do not need to have the Zoom app installed). This includes desktop computers, laptops, tablets, smart phones, smart glasses, etc.

Q: Can I access or save my contacts on the OmniScan X3 unit?

A: No, but after another device has been connected to the meeting, that device’s user can invite participants to the meeting using its contact list (for example, the user can scan the QC code with a smart phone and then send invitations to contacts saved on that smart phone.)

Q: How many devices can be connected to a meeting at once?

A: 8 devices total can connect to an X3 RCS videoconference meeting, including the OmniScan X3 unit that is the host. The OmniScan X3 user invites guests by sending email invitations via the X3 RCS app. The invitation contains a link to join the meeting. The OmniScan X3 user can easily join the meeting with their own portable device by scanning the on-screen QR code.

Q: What version of the OmniScan X3 software offers the X3 RCS feature?

A: The X3 RCS is available with MXU 5.9.0 or higher (SystemUpdate 1.4.0 or higher), so update your OmniScan X3 series flaw detector today at www.olympus-ims.com/service-and-support/downloads.

If you have more questions, don’t hesitate to fill out the Contact Us form or contact your local Evident representative directly.